| Contact Us
Have questions? We can help.
Sales
For NEW ORDERS and for help deciding which product best fits your needs, please contact Sales at 800-964-3138.
Sales Hours:
Phones: Monday-Friday 9:00AM-6PM & Saturday 10:30-1:00PM Eastern Time
Live Chat: Monday-Friday 9:30-12:30 & 1:30-6:30 PM EST & Sat 10:30 AM-1:00 PM EST
*Look for the chat icon at the lower bottom right side of the web pages.
Customer Service
Custom Installed Systems: For help specific to one of our Custom Install Products, contact our Custom Install sales reps through one of the options available on this page.
For help with ALL other inquiries, please call Customer Service at 800-543-1608.
Hours Before August 17, 2026
Phones: Monday-Friday 9:00AM-5PM EST
Live Chat: Monday-Friday 10:00 AM-6:30 PM EST
Hours Beginning August 17, 2026
We’re updating our Call Center hours to better serve our customers across all time zones! Our new schedule will give our early birds a head start while extending availability for our West Coast customers, helping us provide faster, more efficient service throughout the day. Please see our new hours below. All times are Eastern Time.
Phone Support (Eastern Time)
Monday: 8:00 AM - 7:00 PM
Tuesday: Closed
Wednesday: 8:00 AM - 7:00 PM
Thursday: Closed
Friday: 8:00 AM - 12:30 PM
Live Chat (Eastern Time)
Monday: 9:00 AM - 8:30 PM
Tuesday: 9:00 AM - 6:30 PM
Wednesday: 9:00 AM - 8:30 PM
Thursday: 9:00 AM - 6:30 PM
Friday: 9:00 AM - 2:00 PM
Ticket Support: Tickets may be submitted at any time and will be processed on a first-in, first-out basis.