Repair Info and Pricing

To obtain service on a repairable device, please fill in and submit the Service Request Form, below.  For in warranty items, there is no charge. For out of warranty services, please consult the repair options below before submitting a Service Request Form.

 

Standard Repair Service ($139.95)

  • Covers any reported internal issue/detector malfunction
  • 90-day warranty.
  • Paid shipping to and from our facility.

    *Cosmetic issues/case replacement is covered under Premium services only.

    Premium Repair Service ($199.95)

    • Covers any internal reported issue along with reported cosmetic concerns (buttons, case).
    • Full inspection and testing along with any additional necessary repairs.
    • Sensitivity checks and calibration if necessary.
    • Software updates.
    • Replacement cord and mount.
    • Paid shipping to and from our facility.
    • Full 1-year factory “bumper to bumper” warranty.

    Our best value!

     

    Prefer to upgrade to a new detector?  Find out about our Trade In Program here:  https://www.escortradar.com/pages/trade-in-program

     

    **Please note: Escort is not responsible for out of warranty devices sent to us without prior setup and/or payment.  Please contact us before shipping any device to our facility. Any items received with no service set up will be discarded.


     

    Repair Form

    In order to provide the best service to our customers, we request you fill out the following form it its entirety.  We will contact you with further instructions as soon as possible.  Our goal is to make your service experience as effortless as possible. Thank you.

    Alternately, you are welcome to call us at 800-543-1608, option 2 on the menu to make arrangements.