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Terms & Conditions

Ordering Online with us is safe and secure!

Ordering Online

Web orders will normally ship the next business day if received by us before 4:00pm Eastern Time. All deliveries are Monday-Friday only.

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

A note about the Fair Credit Billing Act. Under this act, your bank limits your total loss and cannot hold you liable for more than fifty dollars of reported fraudulent charges. In the event your card is used in a fraudulent manner, you must notify your bank or card issuer immediately and in accordance with its reporting rules and procedures.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you would rather place your order by phone, you may call us at 800-964-3138.

Return / Refund Policy

If you have questions about an order that you have already placed, or about a product that you already own, please call our Customer Service Department toll free, M-F 8am-6pm Eastern time, at 800-543-1608.

All Escort Detectors and Accessories purchased factory direct come with a 30 day money-back guarantee. If you're not absolutely delighted with your purchase, we'll take it back, no questions asked. You pay only the shipping. Just call the Escort Customer Service Department toll free at 800-543-1608, M-F 8am-6pm Eastern time for return authorization. Custom installed systems may not be returned if the package has been opened.

Shipping Information

We ship only to U.S. addresses.

We need a physical address for shipping. Sorry, no P.O. Boxes or APO/FPO addresses.

Please select 2-day or next day air for shipments to Hawaii or Alaska.

Shipping charges are calculated on a per-product basis. Please make note of the shipping charges associated with each item.

For your protection, some orders shipped via UPS may require a signature for delivery.

Services and Conditions of Use

As part of our service, we agree to provide you with information and other services that we may decide to offer, subject to the terms of this agreement. Upon notice published through the service, we may modify this agreement at any time. You agree and continue to agree to use our services in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions set out in the policies and guidelines outlined below. Please note that you will be referred to as 'customer' in this agreement.

Rules For Online Conduct

By using the service, you agree that you will not attempt to undermine the integrity of this web site.

Speeding Ticket Limited Guarantee

Escort Direct to Customer Ticket Bonus Limited Guarantee. As a special bonus for our customers who order from us directly, whether by phone or over the internet, if a direct customer gets a radar or laser speeding ticket, we’ll pay for it, subject to the terms and conditions of below. That’s how much we love to interact with our customers and just how confident we are about the technology that’s built into the Escort Models Max 360, Passport Max2, Redline, Passport 9500ix (Red and Blue), Passport X70, Solo S3, Passport 8500CI Plus and Laser Shifter PRO products This Direct to Customer Speeding Ticket Limited Guarantee is for the Coverage Period and is only applicable to new Escort Max 360, Passport Max2, Redline, Passport 9500ix (Red and Blue), Passport X70, Solo S3, Passport 8500CI Plus and Laser Shifter PRO units purchased between July 15th through 31st directly from Escort via its toll free number at 1-800-757-1308 or at Escort’s e-commerce site at www.EscortRadar.com. This limited guarantee is also only available for radar and laser detected speeding tickets and is subject to the terms and conditions set forth below. Terms and Conditions 1.) To request reimbursement , you must provide Escort with all of the following - (a) a signed copy of the July Speeding Ticket Limited Guarantee Request for Reimbursement form which is available by calling Escort’s toll free number at 1-800-757-1308; (b) a copy (not the original) of your speeding ticket or court receipt, which must clearly identify that ticket was received for a radar or laser detected speeding violation (or provide other proof that ticket was for speeding violation detected by radar or laser); and (c) Proof of ticket payment (Either copy of both sides of cancelled check, money order or court receipt). MAIL ALL THESE ITEMS to: Escort Inc. Ticket Reimbursement, 5440 West Chester Road, West Chester, OH 45069. Please allow 6-8 weeks for processing. 2.) Reimbursement is only available for speeding violations received by the original purchaser or gift recipient (as evidenced by original receipt) of the Escort Max 360, Passport Max2, Redline, Passport 9500ix (Red and Blue), Passport X70, Solo S3, , Passport 8500CI Plus and Laser Shifter PRO units purchased from July 15th through 31th directly from Escort and shall only apply to radar or laser detected speeding violations occurring between July 15, 2016 through July 31, 2017 (the “Coverage Period.”) Requests for Reimbursement must be received within 45 days of the expiration of the Coverage Period. 3.) The limited guarantee expressly excludes speeding tickets issued in conjunction with any one or more of the following traffic violations– reckless driving, racing, driving under license suspension, school or construction zone violations, driving while under the influence (DUI) or driving while intoxicated (DWI), driving in connection with the commission of a crime or similar violations under relevant federal, state, or local laws. 4.) This limited guarantee does not provide reimbursement for attorney fees, late fees, increased insurance premiums, fees and penalties, or other ancillary or associated expenses arising in connection with or resulting from any radar or laser detected speeding violations. 5.) This limited guarantee is only valid in the United States, and is expressly NOT valid in the District of Columbia, State of Virginia, any other jurisdiction where radar/laser detection products are prohibited by law. 6.) Driver receiving ticket and applicant and for reimbursement must be 18 years or older and a licensed driver in good standing. This Limited guarantee is subject to a maximum reimbursement of US$250 per ticket and to a maximum of two radar or laser detected speeding violations per qualifying Escort device. WARNING: PLEASE DRIVE RESPONSIBLY. Speeding is a dangerous activity and could lead to loss of driving privileges, personal property destruction, or personal injury (including death) to the driver or third parties. Escort expressly disclaims any liability for attorney fees, late fees, increased insurance premiums, fees and penalties, personal injury, death or property damage arising in connection with or resulting from any radar or laser detected speeding violations.

Limitation Of Liability And Warranty

CUSTOMER AGREES THAT USE OF THE SERVICE IS ENTIRELY AT CUSTOMER'S OWN RISK. SERVICES ARE PROVIDED 'AS IS,' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY FOR INFORMATION, SERVICES, UNINTERRUPTED ACCESS, OR PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH THE SERVICE, INCLUDING WITHOUT LIMITATION THE SOFTWARE LICENSED TO THE CUSTOMER AND THE RESULTS OBTAINED THROUGH THE SERVICE. SPECIFICALLY, WE DISCLAIM ANY AND ALL WARRANTIES, INCLUDING WITHOUT LIMITATION: 1) ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY OR CONTENT OF INFORMATION, PRODUCTS OR SERVICES; AND 2) ANY WARRANTIES OF TITLE OR WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION. CUSTOMER SPECIFICALLY ACKNOWLEDGES THE SERVICE IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER CUSTOMERS OR THIRD-PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH CUSTOMER.

NEITHER THE SERVICE NOR ANY OF ITS AGENTS, AFFILIATES OR CONTENT PROVIDERS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF USE OF THE SERVICE OR INABILITY TO GAIN ACCESS TO OR USE THE SERVICE OR OUT OF ANY BREACH OF ANY WARRANTY. CUSTOMER HEREBY ACKNOWLEDGES THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL CONTENT ON THE SERVICE.

Trademarks

All trademarks appearing on the service are trademarks of their respective owners.